“Thank you for all your help and support, we had a fantastic time and you were a big driver of this.”
Laura Howard, Hong Kong
“Many thanks for your assistance with our retreat. Ella was a perfect match for the catering requirement at our retreat, many thanks for recommending her.”
Wendy Davies, Perth
“Sophie, I contacted you on our Travel Agent’s recommendation (who is also a long time friend) and you were fabulous, calmly working with me to put together a lovely relaxed, enjoyable family holiday in Dunsborough and the Margaret River area in Western Australia. No job was to big or too small and everyone was very happy with the things you were able to provide for the adults and the children, from in-house massages, restaurant bookings, babysitting, provisions (including setting them up in the house) and extra things we needed in the beautiful holiday house to make us more comfortable. Thanks for all your prompt communication, assistance and organisation. I am delighted to recommend you to others.”
J Finlay, Sydney
“I used the services of Ms Gooch and her company South West Concierge for our recent family holiday in the Margaret River area of Western Australia. She provisioned our rental house superbly from a well chosen list she provided by email in advance. She also babysat our children to their obvious delight!At all times, Ms Gooch provided a service which was prompt, efficient and fairly priced. She was a warm and friendly person who nevertheless managed to maintain professional at all times. I highly recommend Ms Gooch’s concierge services – it made our holiday more relaxed and enjoyable.”
Mrs C James, Hong Kong
“The service South West Concierge provided was fantastic. It made it so much easier to have them do the running around for things that added to our trip. My wife said the flowers that were arranged to be at the property we stayed at, were the nicest she has ever seen, so keep using the florist you used! The communication was excellent and very professional. I will be sure to use your services again in the future.”
Andrew Hartshorn, Perth
“Sophie from South West Concierge is a true professional with sensational people skills who understands the meaning of service and the necessary attention to detail and creativity to deliver an excellent experience to our discerning VIP guests.”
Drew Bernhardt, Cape Lodge
“We would like to thank you so much for helping us to spend a wonderful afternoon on the beach.My wife was very surprised to have such a fuss made over her on her birthday and the effort you put in to make everything run so seamlessly is truly appreciated. We will definitely be relying on South West Concierge’s professional service in the near future and have already recommended you to others. Thank you once again”
David and Julia Bennett, Margaret River
“We used Sophie’s services for a family holiday at Easter in 2015 and would highly recommend South West Concierge for anyone looking to reduce the logistical strain of moving families around the world! We arrived to a fully stocked fridge, and instead of flogging around Coles on our first night, we were able to watch the sun setting with an ice cold beer – surely a good investment for a family holiday?”
Nick Wainwright, Singapore
“I would like to thank Sophie for making my holiday a true holiday. As a mother I often spend my time looking after everyone else and as a full time worker this can be exhausting… Thankfully Sophie took all the stress and organising from me and allowed me to enjoy myself along with my children and grandchildren.Sophie was at all times very professional whilst remaining approachable, warm and very discrete nothing was too much trouble and she always had options and solutions for any problems that arose. Thanks Sophie.”
Anne Mason, Perth
“We are a Perth family, however we are currently living as Ex-pats in Santiago, Chile. One of the hardest elements of being so far away from family is when times of significant celebration occur and it is simply impossible to be there… I was recommended Sophie from South West Concierge by a very close friend. I began liaising with Sophie about ideas for my father’s 70th Birthday, Sophie’s ideas were brilliant. She arranged a private chef to attend the home I had rented in Yallingup, a kayak themed cake as my dad is an avid kayaker, a lovely birthday card copying my personal message for him and a stunning bunch of local flowers. Sophie was so efficient, I was never in doubt that this birthday for my dad would be ‘the best ever’. Sophie had all the right contacts, all the right leads, and has without a doubt sourced a team around her that is as professional, and trust worthy as she is. If you simply don’t have the resources, if you are looking for something or someone to add spark to an event, a weekend, a celebration and simply don’t want all the running around as you don’t live close or are too busy with your own lives, please call Sophie, please trust in Sophie to make whatever idea you have to make a moment ‘wow’. Sophie will deliver a memory like no other.
Thank you so sincerely Sophie.”
Rebecca and Jon Errey, Chile
“Incredible. We came to Australia for the 1st time this Christmas, with 3 toddlers ranging from 1 to 4,5 years old in toe, which honestly could have been a nightmare and thanks to Sophie, we had the holidays of our dreams. Imagine your house already fully replenished with all gourmet food you would dream of and all groceries nicely put in your cupboard, imagine one night with a chef so well selected that he would be nice enough to show how to cook and to taste food to your 4,5 yo and 3 yo boys, imagine a yoga mat waiting for you for a morning work out…
Sophie made all happen and all of us really loved our holidays in Margaret River and can’t wait to come back soon!”
Phuong Leleu, Hong Kong
“Our family absolutely fell in love with the Margaret River Region, and it is all thanks to Sophie (South West Concierge) for allowing our customised experience to be so unique and special. From getting off the plane, to the last meal, it was tailored to perfection. Thank you for making our stay there so memorable. It was truly a spectacular home away from home experience, but of course only with the finest wines!”
Claudine Ying, Hong Kong
“We booked a holiday with Private Properties and rented a beautiful house in Eagle Bay. However, as we were flying in from overseas with an 11month old baby, we were very grateful to be able to contact Sophie at South West Concierge. She couldn’t do enough for us – provisioning the house with food and baby safety accessories as well as providing us with a suggested itinerary for our 10 days. Having these suggestions made all the difference as we knew each day what was on offer for the next day and the house was all ready for our arrival which was early evening so going to the supermarket would not have been fun after a long journey.  Sophie responded very quickly to my emails and we always had the feeling that she would be on hand should we need anything last minute. We thought the price was very reasonable for the service offered. I highly recommend Sophie and her team at South West Concierge.”
Gillan Family, Singapore
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